Houde instrument -- professional after-sales service
Recently, sporadic cases and local clusters of the novel coronavirus have occurred in many places in China, among which the epidemic in Hebei has touched the hearts of people all over the country, and everyone is cheering for Hebei!
During the period, the Hebei Taihang Iron and Steel 2*80MW sub-critical temperature generator set supported by Dongfang Turbine Co., LTD., all the staff are working against the clock. 2021 before the Spring Festival is a very important installation node, after installing all the sensors, after the Spring Festival can complete the shock commissioning power generation and grid connection work.
At this time, after receiving the field service task, our company appointed Wu Zhipeng, an experienced after-sales engineer, to install and debug the project site under the relevant epidemic prevention work.
吳志鵬在整個(gè)行程中,嚴(yán)格遵守各項(xiàng)疫情防控管理規(guī)定。在售后服務(wù)期間,按照總包方的相關(guān)防疫要求,自覺(jué)做好自我防護(hù)工作,積極配合、耐心安裝調(diào)試,及時(shí)有效地解決現(xiàn)場(chǎng)所有問(wèn)題,確保產(chǎn)品可靠穩(wěn)定運(yùn)行,贏得了現(xiàn)場(chǎng)用戶的一致贊揚(yáng)。
用戶特意為我公司此次逆行服務(wù)人員吳志鵬發(fā)來(lái)一封表?yè)P(yáng)信,感謝我公司為順利完成太行鋼鐵發(fā)電項(xiàng)目的支持??蛻魺崆榈馁澝?,溫暖了這個(gè)寒冷的冬天,也溫暖了我公司全體員工的心。
一封表?yè)P(yáng)信的背后
切實(shí)履行“質(zhì)量好、客戶至上”的承諾
這只是我公司所有售后服務(wù)人員的一個(gè)縮影,“不積跬步無(wú)以至千里,不積小流無(wú)以成江海”,他們用日常的點(diǎn)滴積累,換來(lái)了用戶的認(rèn)可,同時(shí)為公司贏得了榮譽(yù)!